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Terms and Conditions

Last Updated: March 27, 2025

Welcome to The Vestir! By using our website www.vestir.store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

  • By accessing our website, you confirm that you are at least 18 years old or using the site under parental supervision.

  • We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the new terms.

2. Orders & Payments

  • All orders placed on The Vestir are subject to availability.

  • Prices are listed in INR (Indian Rupees) and are subject to change without notice.

  • We accept secure online payments via trusted payment gateways. We do not store your payment details.

  • Customers can choose to create an account or check out as a guest.

3. Shipping & Delivery

  • We offer nationwide shipping across India.

  • Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.

  • Shipping fees, if applicable, will be displayed before you confirm your order.

  • International shipping is not available at this time.

4. Returns & Refunds

  • We accept returns and exchanges within 5 days of delivery, provided the item is unused and in its original packaging.

  • Refunds will be processed according to our Return & Refund Policy [link to policy].

  • Custom or personalized orders are strictly non-refundable.

5. User Conduct

By using our website, you agree not to:
✔ Engage in fraudulent activities or provide false information.
✔ Copy, distribute, or misuse any content from our website without permission.
✔ Interfere with website security or attempt unauthorized access.

6. Intellectual Property

  • All content on this website, including images, logos, text, and design, is the property of The Vestir and is protected under copyright laws.

  • You may not reproduce, modify, or distribute any content without prior written permission.

7. Limitation of Liability

  • We strive to provide accurate product information, but we do not guarantee that descriptions, images, or prices are error-free.

  • The Vestir is not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.

8. Dispute Resolution

  • If any dispute arises, we encourage resolution through mediation before proceeding with legal action.

  • These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Gwalior, Madhya Pradesh.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: thevestirstore@gmail.com
📞 Phone: +91 88230 96663
💬 WhatsApp: +91 88230 96663
🌐 Website: www.vestir.store

By using our website, you agree to these Terms & Conditions.

The Vestir

About

The Vestir was established in 2024 in Gwalior City with a commitment to provide quality clothing at unbeatable prices. I’m Gagan Jain, the founder, and I’m dedicated to ensuring customer success while paving the way for future growth. Our aim is to expand into various cities, bringing stylish yet pocket-friendly choices to our valued clientele. With The Vestir, you’re not just shopping; you’re investing in a brand supported by Vardhmaan Weavers Corporation, where your satisfaction is our priority.
Our Promise: Style, Comfort & Affordability

At The Vestir, we believe that fashion should be accessible without compromising on quality. Each piece is thoughtfully designed and crafted with premium fabrics to ensure durability, comfort, and timeless style. Our collections are inspired by modern trends while maintaining affordability, so you can look your best without stretching your budget. Whether it’s casual wear, work attire, or festive fashion, The Vestir ensures that every outfit reflects confidence and elegance.

At The Vestir, we are committed to delivering high-quality clothing with a seamless shopping experience. Please review our shipping policy to understand our processes and estimated delivery timelines.

1. Shipping Locations
We currently ship across India. International shipping is not available at the moment but will be introduced soon. Stay tuned for updates!

2. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and public holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

3. Shipping Time & Charges

  • Standard Shipping (4-10 business days): Free for orders above ₹1999. For orders below ₹999, a flat shipping fee of ₹50 applies.

  • Express Shipping (2-4 business days): Available at ₹150 per order.

  • Delivery timelines may vary depending on your location and unforeseen circumstances like weather conditions, courier delays, or strikes.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS.

  • You can track your order using the tracking link provided.

5. Cash on Delivery (COD)

  • COD is available and it may be chargeable.

6. Delayed or Lost Shipments

7. Address Changes & Order Modifications

  • Once an order is placed, modifications (such as address changes) can be made within 12 hours by contacting our support team.

  • Once shipped, changes cannot be made.

8. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please reach out to us within 24 hours of delivery with an opening video of the product and photos of the product and packaging.

  • We will arrange for a replacement or refund as per our Return Policy.

9. Non-Deliverable Orders

  • If an order is undeliverable due to an incorrect address, repeated failed delivery attempts, or refusal by the recipient, the order will be returned to us. Additional shipping charges may apply for reshipping.

Contact Us

We’d love to hear from you! Whether you have a question about our products, need assistance with an order, or just want to share your feedback, we're here to help.

Get in Touch

📍 Our Address:
 US PLAZA, OLD HIGH COURT, GWALIOR

📞 Call or WhatsApp:
+91-8823096663

✉️ Email Us:
thevestirstore@gmail.com

🌐 Follow Us on Social Media:
www.instagram.com/thevestir.store

Business Hours
🕒 Monday – Saturday: 10:00 AM – 7:00 PM
(Sundays Closed)

Feel free to reach out, and we’ll get back to you as soon as possible!

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Return and Refund Policy

At The Vestir, we value our customers and strive to provide high-quality clothing at unbeatable prices. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

  • We accept returns within 5 days of the delivery date.

  • Items must be unused, unwashed, and in their original condition with all tags attached.

  • Return shipping costs will be borne by the customer unless the product received was damaged or incorrect.

  • To initiate a return, please contact our customer support at vardhmaanweaverscorporation@gmail.com with your order details.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 5-7 business days to your original payment method.

  • Shipping charges are non-refundable unless the return is due to an error on our part.

3. Exchanges

  • We allow exchanges for size or defective products within 5 days of delivery.

  • If the desired exchange item is unavailable, you may opt for a refund or store credit.

4. Non-Returnable Items

  • Customized or personalized items.

  • Items purchased during clearance sales or promotional discounts.

  • Innerwear or accessories for hygiene reasons.

5. Return Process

  1. Contact our support team at thevestirstore@gmail.com with your order details.

  2. Once approved, securely pack the item and send it to the provided return address.

  3. After inspection, we will process your refund or exchange.

6. Contact Us

For any queries related to returns and refunds, reach out to us.

For size chart please refer to Size Chart.

 

The Vestir reserves the right to modify this policy at any time without prior notice.

Resources

  • Want to Customize Your T-Shirt?

    We’ve got you covered! If you’d like to personalize your t-shirt with a custom design, feel free to reach out to us on WhatsApp. Simply click the link below to start chatting with us:

    👉 Chat with us on WhatsApp

    1. Machine wash cold, inside-out, gentle cycle with mild detergent & similar colors.

    2. Tumble dry low, or hang-dry in shade for the longest life.

    3. Employ non-chlorine bleach solely when it is essential.

    4. Iron inside-out. Do not iron on decoration.

  • Shipping Policy

    Terms and Conditions

    Privacy Policy

    Refund and return policy

    Accessibility Statement

The Vestir Powered By Vardhmaan Weavers Corporation

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